HOURS

MONDAY-WEDNESDAY 10-3

THURSDAY-SATURDAY 10-6
**Always check social media for changes/holiday hours

6361 Ocean Hwy East Winnabow
Turn in at The Kitchen Man
3rd door down
Call us if you cant find us 704-239-1521

Shipping

Orders are processed and shipped out within 24-48 hours from the time of purchase (excluding weekends and holiday seasons - please allow an additional 24-48 hours). All shipping is sent via USPS/UPS out of North Carolina. $6 flat Rate shipping & handling on all orders. .

Return Policy

We want you to be happy with your purchase. Upon receipt of your items, please inspect your order IMMEDIATELY! If you believe you have received the wrong item or a damaged item, you must contact us within 5 days via email/messenger. Exceptions can NOT be made if you've had the item(s) in your possession for a longer period, if the items have been washed or if they have been worn.

If you need to return an item for any other reason, simply enclose a copy of the packing slip along with the item(s) you are returning. Once the return is processed we will email you with the details.

Returns are processed within 3-4 business days after received (we usually are much quicker, but just in case...)

Mail Returns to

The Hideaway Boutique

213 Madeline Drive

Wilmington, NC 28405

Here is a simple rundown of the guidelines for returns:

Returns will be processed in the form of store credit.

In order to be eligible for store credit, returns must be received within 14 days of the date your order was fulfilled/shipped from us. The beginning date for local pickup is the date we put your order in the pickup box NOT the date you pick it up. Store credit will be given in the form of a credit to your app or web account. Shipping costs will not be refunded.

Returned items must remain un-washed, un-worn, and the tags must still be attached. Item CANNOT be returned smelling like smoke, mildew, perfume, or anything other than what it smelled like when leaving our shop. Please be respectful of our business when you consider returning any item. Remember, these returned items must be inspected, cleaned, steamed, and re-shipped to another customer.

Include your original receipt, and circle the names of the items you wish to return. If you do not have the original receipt, please include a hand-written note with the name of the item and/or the SKU #, as well as your name and email address.

ITEMS MARKED FINAL SALE are NOT eligible for store credit.

Shipping costs to return the item will not be refunded.

**PLEASE NOTE: YOU DON'T HAVE TO WAIT TO HEAR BACK FROM US IN ORDER TO RETURN YOUR ITEM(s). SIMPLY FOLLOW THE ABOVE INSTRUCTIONS, AND AS SOON AS WE RECEIVE THE ITEM(s) BACK, WE WILL PROCESS THE REQUEST ACCORDINGLY.**

DISCLAIMER: We photograph each item and do our very best to capture accurate colors and patterns. However, items that appear to have a slight variance will not be considered defective because some merchandise may be slightly different due to pattern placement and/or color tones.

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